Loan Servicing - Loan Portfolio Management - CHIF Services Affordable Housing and Community Development Loans

CHIF consistently receives the highest rating from FHA for its loan servicing, and is rated as Tier 1.
Click here for more information.

Staff from the City of New Britain discuss the transfer of their portfolio to CHIF for servicing. CHIF services three loan programs for New Britain.

| Loan Servicing | Existing Loan Servicing Clients |

The Connecticut Housing Investment Fund, Inc. operates a loan servicing business, and specializes in servicing affordable housing and community development loans. CHIF's clients are state, federal, and private mortgage lenders with housing, community development, and economic development loan portfolios.

CHIF delivers superior customer service to borrowers and mortgagees.

Features of the CHIF loan servicing services are:

State-of-the-art servicing system
Custom reports to investors
Daily maintenance of the system to ensure consistency in loan data and reporting
Paper reduction through optional e-mail reporting
Real time responses to borrower inquiries
Experienced staff sensitive to the special needs of low-income borrowers
Ability to wire payments directly to investors
Automatic payment drafting to ensure timely payments
Overnight account sweeps into safe investments for maximum return to investors

For more information about CHIF's Loan Servicing Services, E-mail: portfolio@chif.org or call Cynthia Russellat (860) 233-5165, ext 2028.

“CHIF has provided the Connecticut Housing Finance Authority (CHFA) with excellent loan servicing services since 1997. CHIF consistently provides a high level of customer service and maintains accurate and timely reporting to CHFA.”
Betty Vallera
Treasurer
Connecticut Housing Finance Authority

“When the City of New Britain needed assistance in servicing its loans, we turned to CHIF. CHIF transferred the portfolio within 60 days without any disruption to our borrowers. CHIF has remained a partner with us in our lending efforts, and continues to provide the highest level of customer service to our borrowers.”
Kenneth A. Malinowski
Director
Department of Municipal Development
City of New Britain, Connecticut

“CHIF insures Habitat for Humanity of Greater Bridgeport that the borrowers escrow accounts are taken care of properly for timely payments of real estate taxes and hazard insurance. CHIF staff is so willing and able to service these unique, no-interest mortgages. CHIF is able to work with the minimal staff at Habitat, and our low-income homeowners to assist with repayment plans during unforeseen hardships due to loss of income or other borrower crisis aff ecting the borrower’s ability to make timely payments.”
Ann W. Stoddart
Mortgage and Closing Agent
Habitat for Humanity of Greater Bridgeport